The Suite Report

A two-storey casita of pale stucco and wooden balconies standing directly above the green lagoon

MAYAKOBA, MEXICO · VERIFIED STAY · 9 MIN READ

Fairmont Mayakoba: The One That Got Here First

Twenty years on, the resort that opened Mayakoba is the biggest of the four, the least precious about it, and the only one that will sell you the whole stay all-inclusive.

By J.C. Mercer

Know before you go

  • Where Mayakoba, Riviera Maya, about 25 minutes north of Playa del Carmen and 45 from Cancún airport
  • The property 401 rooms and suites on roughly 45 acres, inside the gated Mayakoba community; opened 2006 as the first of the four resorts here
  • The choice two-storey casitas along the lagoon and the mangrove, or casitas and suites on the beach side
  • Rates all-inclusive nights for two, published by the hotel
  • Getting around paths, bicycles and golf carts; guests at any Mayakoba resort can dine at the others on their room key

Every stay on this site is paid for in full and booked the way any other guest would book it.

Mayakoba is four resorts sharing one address, a private community of clear-water canals cut through mangrove on the Riviera Maya. Fairmont got here first. It opened in 2006, before the canals had a reputation and before Rosewood, Banyan Tree and Andaz arrived to give the place its luxury shorthand, and in 2026 it is marking twenty years with a programme of art exhibitions called Past, Present and Paradise.

That head start explains most of what the resort is now. It is the largest of the four, with a listed 401 rooms and suites spread across roughly 45 acres of the wider community, and it is the one that behaves least like a boutique hotel. There are two kids’ clubs, a main pool you could lose a family in, and an optional all-inclusive package — three things nobody would write about Rosewood next door.

Whether that reads as a warning or a relief is the whole question, and it depends almost entirely on who is travelling with you.

I slept here

Fairmont Mayakoba

  • Nights 4
  • Stayed March 2026
  • Room booked Deluxe Casita, lagoon side
  • How it was booked Amex Fine Hotels + Resorts, public rate
  • Rate band $$$$Check current rates

Twenty years of planting

A wide green canal curving past a two-storey resort building and a low stone bridge under a clear sky
The canal system is the spine of the whole community. Buildings sit on it rather than beside it, and boats pass under low stone bridges between resorts.

The single most underrated advantage of arriving first is that your trees are older than everyone else’s. Fairmont’s own material describes Mayakoba as a private community of some 594 acres of jungle; the Fairmont’s slice of it has had two decades to close over. In my photographs the fan palms lean across the paths rather than standing politely beside them, the planting beds run to dark red croton and heliconia thick enough to hide the edging, and the canal banks are properly overgrown. It does not look landscaped. It looks kept.

The other thing the head start bought is scale. Rosewood and Banyan Tree are villa properties. Fairmont is a resort, in the older and more literal sense: buildings, corridors, a lobby with a florist’s arrangement the length of a console table, a golf course running through the back of it. El Camaleón, the Greg Norman course that hosts the PGA Tour’s World Wide Technology Championship, sits directly against the property, and one of my photographs of a garden path has the fairway sitting open and green just off the left shoulder.

A brick-paved path curving between fan palms and dark red planting with the golf course beyond
Paths like this one are the property’s circulation. Flat, shaded, and long enough that the bicycles are not a novelty.

The casitas

The building block here is the casita: two-storey blocks of a handful of rooms each, dropped into the mangrove along the lagoon or set back from the beach. Fairmont’s own room list runs from Beach Area and Beachfront Casitas at ground level, through the taller Fairmont Rooms and View Rooms, up to Signature Casita Suites with butler service, two named Presidential suites — El Camaleón and La Tortuga — and a set of multi-bedroom Residences with private pools and grills.

A round cushioned daybed and wicker chair on a casita terrace looking straight into the mangrove
A lagoon-side terrace. The railing is about two metres from the mangrove, which is the argument for this side of the property in one frame.

What the photographs show, consistently, is that the terraces are the room. Every casita balcony I shot has furniture that assumes you will sit on it for a while: a round cushioned daybed on one, a table and a pair of wicker chairs on another, and in both cases a hardwood railing with nothing beyond it but mangrove. There is no view in the postcard sense. There is a wall of trees a few feet away, and birds in it.

A bathroom with a sunken tub beside a garden window, stone-topped double vanity and rolled white towels
The bathrooms are the strongest part of the room: a double vanity in stone, a deep tub, and a window that puts jungle at eye level from the bath.

Inside, the finish is warm rather than fashionable — travertine floors, dark timber, a stone-topped double vanity, a deep tub set against a window that looks straight into planting. It is not the pale, stripped-back palette the newer Mayakoba properties use, and it will read to some people as dated. It also means nothing in the room is trying very hard, which after four days is not a complaint.

The lagoon does most of the work

Mayakoba’s canals are dug, not natural, but they connect to the limestone that riddles this coast, and what they attract is not decorative. My own frames from the water’s edge include two turtles hauled out on a rock ledge under an overhang, a full-grown iguana holding a footpath in the sun, and a bank of limestone undercut by green water with jungle growing straight out of the top of it.

Two turtles hauled out on a limestone ledge beneath an overhanging rock at the water's edge
Turtles on a ledge, a few metres from a guest path. The canals are stocked with nothing; this is what turns up.

The resort runs eco boat tours through the mangrove, and there are cenotes inside the community. If you have read my piece on Banyan Tree, the wildlife argument is the same argument, because it is the same water. The difference is that Fairmont’s lagoon frontage is longer and more of it is public: docks, stair landings, decks that end over the water, all of them walkable rather than attached to somebody’s villa.

A large grey iguana sunning on a stamped-concrete path beside palm planting
You will walk around these rather than the other way about.

Pools, and the beach club that reset the property

The main pool stepping down in terraces past umbrellas and lawn under a bright sky
The main pool steps down in linked sections across limestone terraces and lawn. Loungers are plentiful and the shade is real.

The main pool is a linked series of sections stepping down across limestone terraces and lawn, with a stone swim-up bar under a shingled pyramid roof at one end and enough loungers and canvas umbrellas that the towel-on-the-chair economy never gets going. It is a family pool, unambiguously, and it is very good at being one.

The bigger change is Maykana, the beach club Fairmont opened in September 2022 at the end of a multi-million-dollar renovation. It brought five food and drink outlets to the sand at once — Brisas, Fuego, Aqua, the signature Gaia, and Cielo, an adults-only rooftop bar over the Caribbean — along with a beachfront pool, private cabanas and sunken fire pits. Before Maykana, the beach was the weakest part of a resort whose best material was inland. It is now a reason to book.

Palapas and rows of loungers on the beach at dusk with the moon over the Caribbean
The beach at dusk. Thatch palapas, sling loungers, and a swimming line marked out beyond them.

The beach itself is wide, white, and thoroughly furnished: rows of thatch palapas with sling loungers under them, a marked swimming area, and enough space between the rows that it does not feel like a lido. On the day I photographed it, the water was clear to the swim line.

Behind all of it sits the Fairmont Spa, a freestanding building the hotel puts at about 37,000 square feet, with roughly twenty treatment rooms, hydrotherapy pools and a Technogym-fitted gym.

Eating here

A wooden restaurant deck over the canal set with red chairs and festoon lights, a boat passing behind
The over-water deck at the lagoon restaurant, laid up before service, with a boat going past on the canal. [UNVERIFIED: I believe this is La Laguna at La Isla — confirm before publishing.]

The list is long for a single property. La Laguna does Mexican over the water at La Isla; Tauro is the steakhouse; Bassano covers Italian; Café Maya is the thatch-roofed beach hut; Hix is the lobby bar and lounge; La Cantina and Las Olas handle drinks; and Maykana adds Brisas, Fuego, Aqua and Cielo on the sand.

The best room of the lot, on the evidence of my own photographs, is the lagoon deck: a shingle-roofed pavilion on pilings with red-painted chairs, woven pendant lamps and festoon lights strung over a hardwood terrace that ends in green water. It is the only dining room on the property that could not be anywhere else.

A whole grilled fish with charred lime, guacamole and grilled steak on a wooden table
Whole grilled fish, charred lime and guacamole. The kitchens lean local and simple, which suits the setting.

The service style is old-school in the way Fairmont still does well: a guacamole trolley wheeled to the table and made in front of you, with lime, tomato, cheese, coriander and a dish of chapulines beside it for anyone who wants them. Whole fish comes off the grill and onto the table more or less as it left it.

Then there is the all-inclusive question. Fairmont Mayakoba sells an optional all-inclusive package covering meals and drinks by the glass at participating outlets, and several booking channels now list the hotel under an “All Inclusive” name. The exclusions are the part to read: premium menu items, bottled wine, and breakfast at some restaurants sit outside it. A five-diamond resort with an all-inclusive tick-box is a genuinely unusual animal, and it is the clearest signal of how this property differs from its neighbours.

Lagoon side or beach side

Lagoon and mangroveBeach side
What you seeMangrove at the railing, canal belowGarden, sand, open sky
Walk to the seaSeveral minutes, or a buggyImmediate; some casitas have their own stair
WildlifeConstant — birds, iguanas, turtlesOccasional
InsectsRepellent, in warm monthsSea breeze helps
Sargassum exposureYou choose when to lookYou see it from the room
NoiseQuiet; away from the poolsCloser to Maykana and the main pool
Best forCouples, longer stays, second visitsFamilies, short stays, first visits

The counter-argument

Four hundred and one rooms is four hundred and one rooms. This is not a hideaway, and anyone arriving expecting the hush of Rosewood or the villa-per-guest privacy of Banyan Tree will spend the first day recalibrating. The lobby is a lobby. There are corridors. At peak season the main pool has children in it, which is the correct outcome for a resort with two kids’ clubs and entirely the wrong one if you booked for silence.

The all-inclusive option cuts both ways. It makes the bill predictable at a destination where dining costs are the usual complaint, and it also changes the room around you: a package that includes unlimited drinks does not attract the same guest as an à la carte one. If that matters to you, book room-only and eat where you like, including at the neighbouring resorts.

And the sargassum season applies here exactly as it does everywhere on this coast. Seaweed washes onto Caribbean-facing beaches along the Riviera Maya seasonally, heaviest from roughly late spring into early autumn. Mayakoba rakes and manages it; nobody can prevent it. A beach-side room in August is a room with a view of whatever the tide brought, and a lagoon casita is not.

What it costs

The Deluxe Casita is quoted all-inclusive for two, before a nightly room tax and a small per-guest environmental fee paid at the hotel.

Banyan Tree, next door, sits a clear tier above on rate. Fairmont is not competing there and is not trying to. It is the volume luxury option inside a compound of low-volume ones, and the gap is most of the reason to consider it.

Rates move hard by season here, with December to April carrying the premium and the summer months discounting against heat and seaweed.

Know before you go

Take a lagoon casita if you are two people and coming for the setting, and a beach-side room if you are travelling with children or coming for four nights or fewer. Pack repellent whichever side you land on, because the mangrove is the whole point and the mangrove has mosquitoes. Do the eco boat tour early in the day. Book Cielo for sunset if the adults-only rooftop is the kind of thing you want, and book it before you arrive. Walk the canal paths at least once at dusk, when the turtles and the iguanas are still out and the light is on the water. And if the all-inclusive package is on the table, price both versions before you commit — the sums are closer than you would expect, and only one of them lets you spend an evening eating at Rosewood.

Twenty years in, the Fairmont’s advantage is not novelty. It is the trees.

Don’t miss

If you only do five things:

  • Dinner on the over-water deck at La Laguna
  • Sunset at Cielo, the rooftop bar at Maykana
  • The eco boat tour through the mangrove canals
  • A treatment and the hydrotherapy circuit at the spa
  • One evening eating at a neighbouring Mayakoba resort

The Fairmont Mayakoba gallery

Every photo on this site is my own, shot on the stay. Slide through →

A two-storey casita of pale stucco and wooden balconies standing directly above the green lagoonA wide green canal curving past a two-storey resort building and a low stone bridgeA round cushioned daybed on a casita terrace looking into the mangroveA bathroom with a sunken tub beside a garden window and a stone double vanityThe main pool stepping down in terraces past umbrellas and lawnLoungers and canvas umbrellas along the main pool with the shingled pool bar behindA shingle-roofed restaurant on stilts over the lagoon with red chairsTwo turtles hauled out on a limestone ledge at the water's edgePalapas and rows of loungers on the beach at dusk with the moon over the CaribbeanA large grey iguana sunning on a path beside palm planting

J.C. Mercer

Written from the room · Every photograph my own